Please read these Terms of Service ("Terms") carefully before using any of our service ("Service") provided by cantonesettsai.com ("Company," "we," or "us"). By using our Service, you agree to be bound by these Terms.

Description of Service:

Our Service offers Cantonese transcription, converting audio files into written text. The accuracy and quality of the transcription may vary depending on the clarity and quality of the audio provided.

User Responsibilities:

a. You are responsible for the content of the audio files you upload for transcription. You agree not to upload any audio that violates any laws, infringes upon the rights of others, or contains offensive, defamatory, or inappropriate material.

b. You retain ownership of the audio files you upload. However, by using our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, and distribute the transcribed text for the purpose of providing the Service to you and for improving our Service.

Privacy and Confidentiality:

a. Please refer to our Privacy Policy for information on how we handle your personal data and protect your privacy.

b. While we take utmost care to maintain the confidentiality and security of your audio files, we cannot guarantee absolute security. You acknowledge that transmission of data over the internet carries inherent risks, and you agree to use our Service at your own risk.

Intellectual Property:

a. The Company retains all intellectual property rights in the transcribed text and any associated software, algorithms, or technology used to provide the Service.

b. You may not use, reproduce, modify, or distribute the transcribed text for any commercial purposes without obtaining the Company's prior written consent.

c. You may not use the transcribed text for any purpose other than personal use. i.e. You may not prepare any dataset or train any machine learning model using the transcribed text without obtaining the Company's prior written consent.

Limitation of Liability:

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our Service.

Modifications to the Terms:

We reserve the right to modify or update these Terms at any time. Any changes will be effective upon posting the revised Terms on our website. Your continued use of the Service after the posting of any changes constitutes your acceptance of such changes.

Governing Law and Jurisdiction:

These Terms shall be governed by and construed in accordance with the laws of Hong Kong S.A.R.. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong S.A.R..

At cantonesettsai.com, we understand the importance of privacy and are committed to ensuring the security and confidentiality of your personal data and information. We recognize that you may have concerns about the privacy of your uploaded files or data for our service. This notice is intended to inform you about the measures we take to safeguard your data and address any privacy-related concerns you may have.

Confidentiality:

We treat all files uploaded to our platform as strictly confidential. Our team of members is bound by strict confidentiality agreements and follows rigorous data protection protocols. They are committed to maintaining the privacy and confidentiality of any of your uploaded files.

Secure Storage:

We have implemented robust security measures to protect your data and files from unauthorized access, alteration, or disclosure. Our servers are hosted in secure locations with state-of-the-art security infrastructure. We employ strong encryption techniques to ensure that your data is stored securely.

Limited Access:

Only authorized personnel who are directly involved in the related projects have access to your uploaded files or data. Our team members undergo regular training on data privacy and security best practices to ensure they understand their responsibilities and obligations.

Data Deletion:

In the case of audio transcription, once the transcription process is complete and you have received the transcribed text, we retain your audio files for a limited period, for the purpose of addressing any potential issues or questions that may arise and for improving our service. After this period, we will delete your audio files from our servers.

You may also request for your audio files to be deleted at any time by contacting us at admin@cantonesettsai.com or WhatsApp: +852 5184 9732 (text only, no voice calls)

Third-Party Disclosure:

In the case of audio transcription, we do not share your files with any third parties unless required by law or with your explicit consent. We are committed to maintaining the confidentiality and privacy of your data.

Data Protection Compliance:

We adhere to industry best practices and applicable data protection regulations to ensure the security and privacy of your data and uploaded files. We continuously evaluate and update our security measures to protect against emerging threats.

By using our services, you acknowledge and agree to the practices described in this privacy notice. If you have any questions or concerns about the privacy of your files or our data protection practices, please do not hesitate to contact us at admin@cantonesettsai.com or WhatsApp: +852 5184 9732 (text only, no voice calls). We are here to provide any necessary clarifications and address your concerns promptly.

We reserve the right to modify this privacy notice at any time. Any changes we may make to our privacy notice in the future will be posted on this page. Continued use of our services after any such changes shall constitute your consent to such changes.